Consumer Complaint Detail

CADILLAC / DEVILLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999050021 Incident Date: Jun, 24 1999
Consumer's City: CLOVIS Consumer's State: NM
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KE54Y1XU Date added to File: May, 25 2021
Date Complaint Received: Sep, 06 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Excessive oil consumption.starting from 26 jun. 1999 ,the day after purchase, till 20 mar. 2000 the dealer worked on finding and correcting engine oil leaks. with the next oil change, after correction of the oil leaks , on 12 jul.2000 the oil level was down one quart. at this time i requested an oil consumption test which was completed(3k miles later) on 5 sep.2000 and again was one quart low. at this time i was informed that they would now have to do a formal consumption test(3k miles more) to submit to g.m. should the oil level again be a quart low the dealer advised me that it would be with-in acceptable limits in accordance with the latest g.m. bulletin,which was not available for me to see.i subsequently called g.m. at 1 800 458 8006 and they informed me that they could not make any commet on this "technical" problem and that i would have to work it out with the dealer..would i be way off base thinking that the dealer more or less already stated he is not going to do anything about this????? thanks for your ear.