Consumer Complaint Detail

FIRESTONE / RADIAL ATX / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999052194 Incident Date: Jul, 27 1999
Consumer's City: VACAVILLE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: RADIAL ATX Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 16 2021
Date Complaint Received: Sep, 18 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: One tire was constantly low from time of purchase. complained to 2 ford dealerships and tire company but no one could find a problem with tire. i put air in the tire weekly for 3 years and had tires rotated every 3.000 miles. tires were in good condition except for slow leak in the one in question. tire pressure was kept at approx. 30lbs or higher never below. while driving on i-80 over sierra from reno to sacramento the car began to shake.vibrate.intensely so lowered speed fom 60mph to 40mph for 2 hours until finding surbuban ford in sac. the service manager drove the car and said it was too dangerous to continue driving but he could not find the problem. finally on the lift he said there was problem with tire so he changed it. next day at firestone service center i was told by manage that the tire separated. he replaced the tire with same make and charged me 37.00. in january 2000 another tire separated and i again bought a new tire for 67.00. it also separated. i'm advising of this info to help others regarding the issue of tire inflation. firestone continues to blame the consumer but we inflated our tires to at least 30. there is an obvious defect in the tires. all this info is documented should someone require it regarding a serious injury. i was very very lucky so i hope this helps someone who was not as fortunate .( dot number: tire size: 23575r15 )