Consumer Complaint Detail

LINCOLN / MARK VIII / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999053342 Incident Date: Nov, 10 1999
Consumer's City: NESHANIC STATION Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MARK VIII Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM91V0TY Date added to File: May, 25 2021
Date Complaint Received: Sep, 26 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Defective design/manufacturer resulted in failure of headlamp assemblies. cost to repair is $800 per side. total cost approximately $1600 no aftermarket or substitute available. replacement warranty is one year after installation. lincoln and osram sylvania both contacted without acceptable resolution. sylvania and lincoln acknowledge problem and also refuse to replace with more reliable subsequently designed/manufactured replacements installed in later production runs of the same vehicle. *ak