Consumer Complaint Detail

MERCURY / VILLAGER / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999055625 Incident Date: Nov, 20 1999
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DV11W4RD Date added to File: May, 25 2021
Date Complaint Received: Oct, 10 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1996
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine shut down on 11/21/00 while traveling on interstate at 65mph. auto towed to mercury dealership. we were told we would have to replace the engine at our own expense ($4000). once engine was replaced, we started having other problems. we started to notice the smell of gasoline around the vehicle. the smell was especially bad on the inside when we turned the heat on. the dealership thought they fixed the problem by tightening the fuel line clamps, but the odor returned. the gas smell is still present. the new engine was slow to accelerate. the dealership did a "fix" on this by adjusting the throttle linkage. the vehicle still does not accelerate as it did originally.