Consumer Complaint Detail

DODGE / RAM / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999059311 Incident Date: Jul, 19 1999
Consumer's City: CHICO Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF23D0WJ Date added to File: May, 25 2021
Date Complaint Received: Nov, 17 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I returned several times to have my truck repaired yet they failed to repair the brakes to date. i had to replace the tires due to the several panic stops they made while servicing my truck. they kept guessing what could be wrong and they never corrected the problem. the truck still pulls to the right and they clame they don't have a fix for the problem. i have had several near miss situations where there could be an accident. i live in the mountains where the roads are covered with black ice in the winter and i have no doubt that sometime this winter i will hit the gard rail while applying my brakes. ive also had other panic stops where the truck has ended up in the right lane out of control and ive ended up on the shoulder of the highway under a hard brake. i was in the truck while the dealer service personel test drove the truck and we ended up off the road on the shoulder. i was told that my truck had a dangerous problem and they can't fix it. that same trip to the dealer, the service manager told me to just park it and get a lawyer, "we can't fix your truck". ive also been told to park it in a bad part of town with the keys in it and hope that it will be gone in the morning. it still pulls. as for the fuel sender, ive had them replaced so many times its hard to say how many. they have lasted as little as 1 week and as long as 4 months. one went out the morning we were headed to l. a. on vacation, 4 days after they had just replaced it, and the service personel told me it would be 10 days before they could look into the problem, so i should just "turn up the stereo" so i don't hear the warning ding, ding. it was hell driving the 1500 miles with the noise of the low fuel ding and my kids in the back seat. i have tried the customer arbitration board, yet they don't seem to think i have a bad enough problem. i was rejected. i now own a truck which i have over $38,000 invested and am afraid to drive for fear of an accident.*ak