Consumer Complaint Detail

BUICK / PARK AVENUE / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999067034 Incident Date: Sep, 30 1999
Consumer's City: BECKLEY Consumer's State: WV
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CU521XSH Date added to File: May, 16 2021
Date Complaint Received: Mar, 11 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power steering system becomes inoperable at speeds below approximately 15 mph. this happens when making slow turns in traffic ,parking etc. the car can not be steered. it is as though the engine has been turned off. it is a safety hazard because the car will not turn, resulting in it going into the other traffic lane. mountaineer auto mall has replaced everything in the power steering system two times. two weeks ago they told me they had contacted buick & were told there was nothing they could do. further, they explained the car was not repairable, and it should not be driven because it is a safety hazard, not only to ourselves but other drivers as well. we need to know how to proceed with buick. *ak