Consumer Complaint Detail

PLYMOUTH / NEON / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 999069640 Incident Date: Dec, 14 1999
Consumer's City: MILWAUKEE Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 1P3ES47Y3XD Date added to File: May, 16 2021
Date Complaint Received: Apr, 19 2001 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While sitting in the vehicle after driving 1.5 mi to get a sunday paper, with the ignition off, the engiine burst into flames. i used two abc extinguishers to put the fir e out but it quickly dropped below the engine and headed for the gas tank. 911 was called and the fire dept extinguished the fire. police also arrived and made out a report. i was told by my insurance agent that i had "one of those neons" that allegedly ran the fuel line along or in close proximity to the exhaust manifold, connected in locations by plastic connectors, one which apparently melted, causing gasoline to spray on an exhaust compnent causing the fire.r intent to have a long term investment in the neon. my wife is handicapped, this was her vehicle to make her doctor appointments in and go to meetings associated with her disibility. we were completely stonewalled by all parties. as a matter of fact, american family paid chrysler before the vehicle was inspected for damages, a highly unusable tatic. *ak