| Components - Details | |
|---|---|
| NHTSA Complaint Number: 999070797 | Incident Date: Feb, 17 1999 |
| Consumer's City: KEY WEST | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: VILLAGER | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2DV111XVD | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 10 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 31 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The saftey issue with my mercury villager started on 2/18/99. the door locks will lock by themselves on many occasions. the doors will lock when the keys are in the ignition and a door is shut, when the keys are out of the ignition, when driving over any bumps in the road. as of today, my vehicle has been in for service for the door locks 5 times. a couple of weeks ago my 3 year old was locked in the car in his carseat with the keys in the ignition. i live in key west florida and it is beginning to get very hot here. i am seriously concered with the problem and it has become a huge safety concern. i am tired to taking the vehicle in for servicing and a month or two later it is back in with the same problem. i have phoned ford customer service. they had the service manger from our one local dealership call me. (his phone call took 2 weeks to get) we eventually set up another appointment for the van. (after i had to wait another week while he was on vacation when i originally called him back.) i have esp coverage on my van which is paying for part of the rental fee for the van i rented while mine is in the 5th time trying to be repaired. i am not sure where to turn at this point with these safety issues!!! i am becoming very disgusted with the entire process. i am utimately afraid of my toddler being locked in a car in key west when it is 90 degrees. please respond. following are the dates the vehical was in for servicing for the locks: 2/18/99: 8/25/00: 10/02/00: 1/30/01: 2/28/01 : and : 5/8/01. *ak |
