Consumer Complaint Detail

VOLVO / V70 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999071799 Incident Date: Aug, 21 1999
Consumer's City: POULSBO Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: V70 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LW55A0X2 Date added to File: May, 25 2021
Date Complaint Received: May, 24 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was on highiway 5 in san diego. i set the cruise control at 65mph. when i approached a congested area, i manually pushed the cruise control switch to the "off" position. with the cruise control in the "off" position i continued driving through the congested area. as i was leaving the congested area, i decided this would be an ideal time to push the cruise control switch into the "on" position, in preparation for driving at the higher allowed 65mph speed limit. while travelling at 30mph i pushed the cruise control switch into the "on" position. as the car was new to me, i did not recognize that there is no clear detent signifying the "on" position. unknowningly i 'overpushed' the switch from the "off" position, pass the "on" position, into the "resume" position (thinking that this ought to be the "on" position). i removed my finger from the switch and immediately the car began accelerating (i later came to realize it was accelerating to 65mph, the setting prior to the switch being turned off). my complaint is that when i pushed the switch into the "off" positon, all prior cruise control settings should have been eradicated (as it does in my gm truck and previous cars i drove). a driver, as i did, not knowing that the cruise control memory does not clear when the switch is pushed into the "off" position, could experience an uncontrolled acceleration and a resulting collision when the switch is pushed beyond the "on" position. an individual, as i, having driven a gm vehicle with factory installed cruise control control is used to having the "off" position separating the "resume" and "on" positions so that the operator must select a distinct, exclusive motion for "off" "on" and "resume". *ak