Consumer Complaint Detail

BUICK / PARK AVENUE / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999074967 Incident Date: Sep, 30 1999
Consumer's City: BECKLEY Consumer's State: WV
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CU521XSH Date added to File: May, 25 2021
Date Complaint Received: Jul, 11 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1994
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In late 1999 i began to have problems with the steering at low speeds. it continually got worse untill the power steering would go out completely at speeds below 20mph. the dealership has replaced the entire steering system three times. the dealership has been in contact with buick over the last six months, and they tried everything the buick technical people suggested. however, the problem continues. the car has been taken off of the road because it is unsafe. at this point both buick and the dealership have stated that the car is not repairable, and that they do not know what the problem is. no one from buick has ever come to beckley to look at the vehicle. all of their input has been over the telephone. i and the dealership both feel that whatever the problem is, it most likely is not confined to this one car. the car is a safety hazard because one never knows when the power steering will go out completely.*ak