Consumer Complaint Detail

FORD / MUSTANG / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999077459 Incident Date: Jan, 02 1999
Consumer's City: ATLANTA Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP4046VF Date added to File: May, 23 2021
Date Complaint Received: Jan, 05 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car had been running hot with anit-freeze in engine. car finally over heated and was taken to "bp gas station, 4499 roswell rd., atlanta ga 30342, 404/255-5341 or 404/252-8204 chuck allen manager " mr. allen 1st said timing gasket failed & would cost $200 to fix. then when he removed timing cover found a major crack in it next to a bolt hole, "stress point" & that it would cost over $500 to fix now. also stated that this fairly new car with low miles should not be having this kind of problem and that it is more than likely a defect from manfacturer. car had been to "banner ford, 1665 scott blvd, decatur ga 30033, 404/633-4005, stephen c. watson, sr." on 08/18/98 with 34,143 miles "car still under a 3y/36m warranty" for running hot & stalling in traffic. they replaced fule gage tank unit, but should have noticed oil & anti-freez dripping did nothing. 10/24/98 car back to banner 36,440 miles "440 miles over warranty" - they gave an oil change & top off fluids again the fact that the car is dripping oil & anti-freeze has not been either noticed or just not mentioned & reported. two months later the engine finally gives out and the cars is "2,100 miles" over warranty & the dealership, tidwell, where purchased "svc manager" says i'm out of luck and with an attitude! could you please investigate or advise me, sincerely,.......shelby pease