Consumer Complaint Detail
BUICK / PARK AVENUE / 1995
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 999077548 | Incident Date: Jan, 03 1999 |
| Consumer's City: SAINT LOUIS | Consumer's State: MO |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: PARK AVENUE | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G4CW52K1SH | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 07 1999 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 30 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Bolts connecting power steering unit to engine block broke off inside engine block, causing ps unit to detach and separate from engine, subsequently damaging other engine parts and drive axle. this happenned while driving on interstate highway (25-30 mph) in snow and ice conditions. this made steering very difficult, almost impossible. the unprovoked unwarranted failure of the ps unit mounting bolts breaking off with no warning makes this a serious safety hazard. this incident could have caused serious injuries to other motorist, pedestrians, passengers, and myself. unsuspecting failure of these mounting bolts reflects a serious defect in the engineering, manufacturing, and assembly of these parts. repairing the damage and replacing the broken bolts appears very labor intensive and costly. this condition warrants further investigation and possible recall to replace existing bolts on other power steering units. thank you. |