Consumer Complaint Detail

BUICK / REGAL / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999079295 Incident Date: Jan, 27 1999
Consumer's City: LOUISVILLE Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WF52K5T1 Date added to File: May, 23 2021
Date Complaint Received: Feb, 14 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After having reported a steady burning "engine check light" to the dealer, approximately two weeks prior to engine problem and upon being advised to be sure to tighten gas cap to create the proper vacuum, the light went out and the car ran like a top. upon stopping at the store and hearing a little chug, the engine then rattled, etc. and had no power on start-up and was towed to dealer. the dealer found a broken valve spring in the engine. much to our consternation when we thought we had purchased a 100,000 mile virtually maintenance free engine, there seems to be no explanation for this occurrence and we wonder if: (1) others have complained of such a problem, (2) this is a defect in the original equipment, and (3) this might be a dealer defect to be corrected by the dealer. *ak