Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999079416 Incident Date: Feb, 13 1999
Consumer's City: ANTIOCH Consumer's State: TN
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWEB4315NE Date added to File: May, 23 2021
Date Complaint Received: Feb, 16 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1994
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: According to the volkswagen's owners manual the timing belt must be replaced every 60,000 miles. the original timing belt broke around my 58,000 miles, causing extensive damage to cylinder housing, and vw paid a portion of the cost. my replacement timing belt broke at the 109000 mile mark; well before it's recomended replacement, and caused damage inside the cylinder housing. vw refuses to pay any of the cost this defective part caused to my vehicle. they said i should have brought the vehicle in for services, and they would have checked the tension of the timing belt. however, there is no mention of it in the service manual. i maintained and had regular services performed on the vehicle at repair shops that was usually cheaper than going through the dealership. *ak