Consumer Complaint Detail

CHRYSLER / CIRRUS / 1998

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999079579 Incident Date: Feb, 15 1999
Consumer's City: PARRISH Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CIRRUS Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1C3EJ56H6WN Date added to File: May, 23 2021
Date Complaint Received: Feb, 19 1999 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 2/16/99, i was in the drive through lane at a bank to make a deposit. there were approximately 8 vehicles in front of me. as each vehicle advanced to the window, i took my car out of park, put it into drive, and advanced the little you do when you are sitting in line. i did this approximately 5 or 6 times while waiting to get to the window. as the pick up truck in front of me advanced to the window, i took my car out of park which you can not do without putting foot on the brake. suddenly, the car leaped forward at a high accelerated speed. my foot was on the brakes as the vehicle crashed into the bank. both airbags went off. when they got me out of the car, the girl in the vehicle right behind me said that that was the wierdest thing she had ever seen. she said that my brake lights were on, but the back end of the car was up and the wheels were spinning rapidly. the whole incident happened in a matter of seconds. i know that i had my foot on the brake. i was sitting in the drive thru lane at a bank. my foot never was near the gas pedal at any time. this was the most frightening experience of having no control whatsoever of your vehicle when it suddenly lurches forward out of control and the brakes are being applied. fortunately, i sustained minor injuries, and thankfully there were no pedestrians outside at the time. my vehicle is now back at the chrysler dealership with an estimated repair of $8,000.00. i will have the vehicle repaired, but i do not intend to keep it. i would never feel confident or safe in that car again. something malfunctioned very wrong that day. i am advising you of this incident in the hopes that this does not happen to someone else and . also, to notify you of a very dangerous problem with this vehicle. i thank you for your time in reading this complaint. please feel free to contact me if you should have any further questions or require additional information. sincerely, patricia a. marco. *ak