Consumer Complaint Detail

LINCOLN / NAVIGATOR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999080319 Incident Date: Jan, 14 1999
Consumer's City: PEABODY Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMPU28L7XL Date added to File: May, 23 2021
Date Complaint Received: Mar, 05 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On january 15, 1999 we had a snow storm in boston with an outside temp of 5 degrees. we were 4 people in navigator traveling on highway at speeds of 25 - 35 mph and to my absolute dismay found out that the windshield kept freezing in my line of vision / full defrost & fan speed. then all side windows iced up & we could not see outside @ all. i have submitted a letter to the pres. of ford's lincoln mercury division & have not heard from anyone. the dealer tried rectifying it.