Consumer Complaint Detail

SUBARU / LEGACY / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999082420 Incident Date: Apr, 03 1999
Consumer's City: BILLINGS Consumer's State: MT
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BJ6339R7 Date added to File: May, 23 2021
Date Complaint Received: Apr, 13 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 1996
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The automatic seatbelt on the front drivers side failed. the cable has come out of the track and the anchor (around the door) no longer moves, although the belt motor still works, the belt cannot be moved into a full back position. this system should not fail and in my opinion should be the sole responsibility of the manufacturer. subaru has now, after some calls, offered pay for the parts if i pay the labor for installation of a complete new kit for the track, etc. is this a safety defect that subaru should be solely responsible for? i have been told by an independent mechanic that the seatbelt system should be lubed once a year to prevent the $450 failure that ocurred in this vehicle. however, there is no mention of this in the owner's manual. your help is appreciated. please contact me if you have further questions. *mjs