| Components - Details | |
|---|---|
| NHTSA Complaint Number: 999082640 | Incident Date: Apr, 17 1999 |
| Consumer's City: DALLAS | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: Volvo Car USA, LLC |
| Model Name: 940 | Model Year: 1993 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: YV1JS8837P1 | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 18 1999 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 1993 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my car on april 20, 1993 at snell volvo now volvo of richardson. the next day i was traveling out of state and noticed that the car was pulling to the side so i took it to a volvo dealership in monroe, la. after that time i took the car back several different times due to the same proplem. the dealer could never get it to repeat the action. i had to have my tires replaced nearly at every 20k miles. they would simply blow out. each time i was told that i needed an alignment because the car would never align properly. i made several complaints, but to no avail. then on saturday, april 18, 1999 i took the car to a non volvo dealer to have it aligned. it had just been to the volvo shop a couple of week prior for a 5k service check. i was told that the car could not be aligned and that i needed to take it to the volvo dealership because the strut rod was bent. i proceeded to take the car to the dealership , but i could not steer the car. the tail rigorously moved from side to side and i thought it was going to cause an accident. i pulled off the road and call a tow truck. after the truck arrived we could clearly see that a long metal part which we thought was the frame was cleanly broken. i was told that i probably would have been killed if i had continued to drive that car. i reported this to the volvo headquarters and stated that i had always had problems with the car not being aligned and that it should have been detected during maintenance checks and i was referred back to the dealership to take records from the past 6 years. i could have been killed and i would like your office to investigate.*ak |
