Consumer Complaint Detail

HYUNDAI / ELANTRA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999082933 Incident Date: Apr, 18 1999
Consumer's City: BARLOW Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHJW24M5WU Date added to File: May, 23 2021
Date Complaint Received: Apr, 25 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased the car 7/98 as a demo with 5500 miles with full factory warranty. 1 month later in 8/98, had driven 5100 miles (which included vacation to north carolina) and both front tires showing belts. sent to local tire alignment place for 2 free tires and alignment wheel balancing for all 4 tires. 2 months later (10/98), car is pulling to one side, sometimes the other...tire worn again, replaced tire again after 3,800 miles driven on new tires free of charge. again alignment and balancing completed. have now put an additional 12, 500 miles on these tires, purposely not rotating this time, as i did not want to wear out front, switch to rear and wear front out again in short time. i wanted to see how long it would take to see wear. car shakes badly over 55 mph, also pulls to one side, but switches occasionally and will pull to opposite side. dealer states problem due only to not rotating tires. i strongly disagree as this has been 3 sets of tires ruined in 21,000 miles. several tire alignment reps have stated that they are constantly adjusting alignment to hyundai elantra specifically, including rep who my dealer has sent me to. one in particular stated almost identical problem in very short time with same type of vehicle with another customer. will be getting a second opinion from alignment rep of my choice 4-28-99, but feel car is virtual hazard and anticipate continued problems, even if tires replaced a 4th time. please advise of any suggestions or ideas your department may have regarding my situation. thank you, kim chronister. *ak