Consumer Complaint Detail

CHRYSLER / CONCORDE / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999082990 Incident Date: Apr, 15 1999
Consumer's City: EAU CLAIRE Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HL56TXSH Date added to File: May, 23 2021
Date Complaint Received: Apr, 26 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1994
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had all recommended servicing done at bothun's (eau claire) on 3-16-99 including transmission fluid change. they reported no problems with the transmission at that date. within the month i began having difficulty getting the car into reverse. it would shift erratically or not at all. i called bothun on 4-16-99 as problems got worse. they examined the car 4-19-99 and told me the transmission pump/transmission was leaking badly and needed replacing. chrysler customer service offered to pay 75% of the cost after bothun's contacted them about the repair. i was not willing to pay for the repair as i felt it was a premature failure of the transmission with the car having fewer than 50,000 miles. i agreed to have the work done and pay 25% since i need the car,but i feel that chrysler should pay the rest of the bill. it does not seem normal wear and tear for this to happen in a 1995 car with low mileage and good care. my portion of the bill was $433.36 which i would like reimbursed.