Consumer Complaint Detail

CHRYSLER / CIRRUS / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999083160 Incident Date: Mar, 31 1999
Consumer's City: CHERRY VALLEY Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CIRRUS Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C3EJ56X4TN Date added to File: May, 23 2021
Date Complaint Received: May, 01 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We noticed major oil dripping. our mechanic found it to be coming from the head gasket. we referred the problem to the dealer and to the 1-800 customer complaint number for chrysler. we were told: a) the car is out of warranty b)they would not stand behind a bad head gasket at 40,000 miles, and c) although there was nothing wrong with the original head gasket design that the gasket has been completely redesigned and was on national back order. our mechanic was able to obtain a new type and fixed the car. he said he has talked to other mechanics who are seeing this gasket oil leak problem on this chrylser. he said the old gasket was faulty and that the new design is three layer thick and very well designed. but, remember, we were told by chrysler that the new one was not designed because there was any problem with the old one.