Consumer Complaint Detail

GMC / YUKON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999084009 Incident Date: Apr, 27 1999
Consumer's City: CYPRESS Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: YUKON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEK13RXXR Date added to File: May, 23 2021
Date Complaint Received: May, 21 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: One of the four front brake pads was completely disintigrated and damaged. the front rotors needing to be replaced. gmc service center claims that the brakes are designed to break down within 20000 miles and this is normal. the brake pad failed completely and the front brakes would not operate properly or stop the vehicle. after lengthy discussion and many repeat calls the gmc representative went by the dealership and decided that it was indeed a faulty part. the claim by the service people was that gmc has changed out the brake pads to a softer compound and they will not last more than 20-25000 miles. the immediateness of the failure ( ie. the wear indicators did not work properly) may have been more dangerous if we would have been in a heavy traffic area.*ak