Consumer Complaint Detail

CHRYSLER / CONCORDE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999084419 Incident Date: May, 14 1999
Consumer's City: BONAIRE Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD56F9TH Date added to File: May, 23 2021
Date Complaint Received: May, 30 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A popping noise has been present since about 12000 miles. repeated attempts to find have not resulted in a cure. at 35500 miles i insisted that the front end be completely checked. the four front cradle mounts were replaced but the noise continued. additional checking revealed a left front axle that was defective. this still did not stop the noise. the rack and pinion steering assembly were replaced with only moderate changes in the noise. now a left front strut and mount are being replaced. i have no assurrance that this will correct the problem. i know of one other chrysler concorde that has experienced rack and pinion failure in the past 30 days. this occurred while stopped at a traffic light. i have encouraged him to report this to the ntsb. *ak