Consumer Complaint Detail

CENTURY / CENTURY / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999086301 Incident Date: Mar, 31 1999
Consumer's City: REDMOND Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: CENTURY PRODUCTS
Model Name: CENTURY Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Child seat:harness buckle:infant
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 05 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Shoulder harness no longer locks tight around my child. when i pull the long strap to tighten the shoulder straps i can then pull the straps back out without having to pull the small release strap. i contacted century and was sent a replacement harness system, but the defective part appears to be the locking mechanism under the seat. i again contacted century and was told that if i sent back the carseat cover at my own expense along with a receipt showing the purchase of a new carseat, i would receive a $40 rebate check. i am extremely angry that my child's life was put in danger and that century did not fully stand behind their product. i will not be purchasing any century products in the future.