Consumer Complaint Detail

LEXUS / SC400 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999086950 Incident Date: Aug, 13 1999
Consumer's City: VALPARAISO Consumer's State: IN
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: SC400 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8CH32Y0W1 Date added to File: May, 25 2021
Date Complaint Received: Jan, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 31 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The day i drove off the lexus lot only a couple hours later, it was pouring the rain. i came across standing water on the road. several cars zoomed right through, including the ford escort in front of me. so i proceeded only to find that my engine would cease and for the next three months i would pay a hefty payment with nothing to drive. lexus said they couldn't do a thing for us that it was an act of god. i want to know why every other car did not get affected by the "act of god". you'd expect a $58,0000 to be able to do what a ford escort can do at least. luckily our insurance covered the $17,124 bill. the engine only had 4,329 miles on it,i bought a preowned. the engine had to be replaced,intake/gasketes, all headlight lamp assemlies,sensor etc.. replaced. the night of the incident i called lexus customer hotline they gave me a confirmation # to get reimbursed for any hotel , restaurant receipts, or rental car fees but when i tried to get reimbursed they said their customer rep. had made a mistake that they were not paying for anything. see we bought the car from out of town. i no longer own this vehicle but i just ran across this website and i think the consumer should know about this. the insurance was state farm the claim # 22-v169-45401.*ak