Consumer Complaint Detail

DODGE / NEON / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999087210 Incident Date: Apr, 07 1999
Consumer's City: BOUNTIFUL Consumer's State: UT
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1B3ES47C3XD Date added to File: May, 23 2021
Date Complaint Received: Jul, 20 1999 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 31 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was driving down the hwy @ appro 70 mph, the steering column started to shimmy, and my front passanger blew. i lost control of the vehicle, and landed in the median in approx 3 feet of water. had to tow the car for 50 miles, back to the dealership. i was told that the "bead broke on the tire, due to improper mounting at the time of manufacturing." then almost in the same breath, i was told that it was my fault, my tire warranty does not cover "road hazard or wear and tear on the tire". i was then told to turn it into my insurance company, which i did, after losing my job for lack of transportation. i filed a defect complaint with goodyear, and chrysler. chrysler told me it was up to goodyear, who in turn denied my claim 3 hours later after i filed. my insurance company totaled out the vehicle, and left me with a $400 balance still to pay on my loan for the car. i understand that in 1997, both manufactures involved were forced to recall approx 40,000+ vehicles due to the same problem. even though i was not physically hurt, the amount of stress both financialy and mentally has been enormous. please advise me asap of what i can do. *ak( dot number: tire size: p185/65r14 )