Consumer Complaint Detail

GMC / YUKON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999087580 Incident Date: Jul, 11 1999
Consumer's City: STOCKTON Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: YUKON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEK13R8XJ Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: All four front brake pads was completely worn and damaged. the front rotors needed to be replaced and vehicle was under warranty but gmc insist that brakes were not part of warranty even though when i took vehicle into gmc dealership for inspection gmc dealer informed me that it was a known fact at gmc that the original brakes on the yukon only lasted 10,000 to 17,000 miles. this information is not known to the consumer even though it is widely documented within gmc. this is a known hazard that should be disclosed and fixed via a vehicle recall by gmc. instead gmc puts the expense of the repair on the consumer who is unfairly, and unreasonable caught off guards paying upwards of $35k for a new 1999 vehicle unaware that they will need to spend additional monies to replace the brakes every 10,000-17,000 miles. the dealer told me that the squeaking of my brakes is the only warning sign the vehicle gives the unsuspecting owner that the brakes have deteriorated. this condition is a safety hazard that will endanger lives and gmc should stand behind their vehicles and be held accountable for the brake repairs not the unsuspecting consumer who bought the vehicle in good faith and is now "stiffed with a bill" for costly repairs on a new vehicle 1999 that has by all standards has low mileage.