Consumer Complaint Detail

OLDSMOBILE / CUTLASS SUPREME / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999089072 Incident Date: Aug, 18 1999
Consumer's City: DULUTH Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: CUTLASS SUPREME Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3WH12M0SD Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission failed when driving at 45 mph on a highway during morning rush hours. transmission slipped and lost power. can only drive at around 20 mph while other cars following were at 45-50 mph. fortunately no accident caused. brought car to royal olds and later was informed that metal shavings were found in transmission fluid. transmission was disassembled and found the reverse reaction drum came loose. the total cost for the repair is $1,900 but royal olds advised that manufacturer is willing to subsidize $1,200 and i pay the balance $700. the car is only 5,000 miles over the 36,000 warranty and was serviced at 30,000 miles for scheduled maintainance. it has never been used to haul anything. under normal useage and with regular timing maintainance, the transmission should not fail at 41,000 miles unless there was a manufacturer defect. i feel the manufacturer should pay for the total repair bill of $1,900. now i need to pay the $700 in order to get the car back, but would like to know whether the manufacturer should be totally responsible, and if yes, how to get my $700 reimbursed.