Consumer Complaint Detail

FORD / ECONOLINE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999089089 Incident Date: Aug, 21 1999
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: ECONOLINE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRE11LXXH Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brake pads "burned" and rotors warped on a 1999 ford econoline. vehicle has 14930 miles on it of which over 12000 miles has been freeway long distance with minimal brake useage. the vehicle which is rated for 8 passengers with luggage, and for heavy duty trailer towing has never been driven with any heavy loads. all long distance driving with 1 or 2 passengers and light luggage only. nonetheless ford customer service and the ford dealer insist this is normal and does not represent a safety hazard and that ford has no responsibility in this regard. i believe that ford has the responsibility to at replace the shoddy parts that they used initially, to forewarn customers that they will very likely require costly brake work at very short intervals, and that even careful drivers can not make it to the first scheduled maintenance without seriously damaging the original equipment brakes. i shudder to think of the danger to occupants of fully loaded econolines used on a daily heavy duty basis. the brakes under those circumstances would seem unlikely to last more than a few thousand miles.