Consumer Complaint Detail

MITSUBISHI / MONTERO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999090425 Incident Date: Aug, 09 1999
Consumer's City: DOWNEY Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: MONTERO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:drum
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA4LS31H7XP Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My brakes began squealing and grinding at approx 12,500 miles, i took in to the dealer and was told i needed a complete front brake job, because the back brakes were not gripping due to build up "your back brakes are practically new" but need maintenance. after paying $336.00 none of it covered under warranty, 2 weeks later brakes began to grind and squeal again. i was told that it was caused by "bad brake pads". 3 weeks have since passed and i am in the process of trying to get back in the dealer because the brakes are again grinding and sqealing. i was told by a mechanic who answered the phone that "everyone complains about the brakes" . my lease is for 42 months, i hope not to have to be at the dealer for brakes every 2 weeks. i urge you to please investigate this matter and not come to find out later that a major problem exists and my families safety is at risk. thank you. please feel free to contact me. cecilia ortiz