Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999091352 Incident Date: Feb, 09 1999
Consumer's City: THE WOODLANDS Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P4GH44R8PX Date added to File: May, 23 2021
Date Complaint Received: Sep, 28 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1993
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The van lost all power while traveling at 65+ mph on an interstate highway. this occurred suddenly with no warning after the van hit a slight bump in the road. after putting the vehicle in neutral and coasting to a stop on the side of the highway, the van was restarted and driven to a dealership. the dealership ran a computer diagnostic that found no problems (since the van lost all power nothing was registered in the onboard computer memory). we got back on the road and 1.5 hours later the same thing happened. this time it was at night, on an extended section of interstate with no shoulder. we were lucky that no one was following closely behind. again, after placing the van in neutral and coasting to a stop, the van was restarted and driven to a motel. the vehicle was repaired at a service station, the mechanic said he had seen a similar problem on 6-8 + vans over the past several years. though no diffinitive diagnostic could be run to detect a short circuit in the electric fuel pump, the pump was replaced and no further problems occurred. failure of the fuel pump and loss of all power is a serious malfunction at high speeds. i question whether the problem is more widespread and indicative of a defect in design or manufacture.