Consumer Complaint Detail

CHEVROLET / ASTRO / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999091461 Incident Date: Aug, 19 1999
Consumer's City: OTHELLO Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Wheels
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GNEL19W6XB Date added to File: May, 23 2021
Date Complaint Received: Sep, 29 1999 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Defects listed as awd and transfer case may be same problem and were experienced from the first 300 miles and on (upon slowing down or accelerating a "clunk" was heard and felt from the front end also when cornering the vehicle "lurched/wheels grabbed" like it was stuck in 4wd. in july immediatly after it had been into the dealer to be serviced again the brakes caused the van to pull left at 35-50 mph and when slowed for corners would sound like "loose parts rubbing together". in august of 1999 (just before the replacement transfer case came in) van hit loose gravel traveling at 45-50 mph, pulled onto soft shoulder, forward about 12 ft, caught traction and came up on road, front left wheel was off ground when it came down the tire popped off the bead, wheel ground into pavement, flipping van on front, left side/corner, then onto hood and windshield, then onto full right side then upright crossways in lane it had been traveling in. the van was totaled.