Consumer Complaint Detail
FORD / FORD TRUCK / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 999091581 | Incident Date: Aug, 15 1999 |
| Consumer's City: YELM | Consumer's State: WA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: FORD TRUCK | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FTHW26F3TE | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 01 1999 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This truck is equipped with e4 od automatic transmission, while still under original warrentee i complained of jerky and rough shifting and was told by the service manager at the dealer, that this was normal, to protect myself at 32,000 miles i had the transissiom serviced and checked again for defects, and was told everything was a-okay. the rough and jerky shifting still occurred. at 67,000 miles the e4 od transmission failed. a reputable transmission authority was contacted, the problem and this is known by ford motor company, is the transmission in the e4 od which was standard at the time for this model, was not sturdy enough to get the preported 100,000 miles that the dealers brag about. the torque converter is too light weight for the 7.3 ltr engine and was completely dis intergrated, by the power of the engine. this had been on going even to the original warranty. ford is aware of the problem as this e4 od transmission has had numerous recalls and sevice bulletins since it's conception in the early 1990's.. ford motor company sent me a free 24 /24 extended warranty dated active 4 days after i paid $2500 for an overhaul of this e4 od transmission. i have 4 other ford products in my driveway and i'm so unhappy about this i feel like moving over to dodge. my family has always used ford products, but this time we are getting stuck with a huge repair bill that the ford dealer and ford motor company should be responsible for. |