Consumer Complaint Detail

GEO / METRO / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999091865 Incident Date: Oct, 03 1999
Consumer's City: COLTON Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: METRO Model Year: 1992
Vehicle Involved in a Crash: Yes Component's Description: Structure:body:hood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JG1MR3367NK Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1992
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hood latch separated from body (still latched); suddenly flew open, smashed the windshield and mangled the hood. i notice, now, that the car was recalled 6 years ago for this very problem. why wasn't i notified by mail or the many times the car was serviced by dealers since the recall???? this event occured at 2:30 pm on a busy so. california fwy - it is a miracle that i and several other carloads of people weren't killed as i blindly deaccelerated from 70mph onto the median. please note that it is not possible to see under the upraised hood. this is the second occasion that the bag didn't deploy; approx 3 yrs ago it didn't deploy during a 20mph front-end collision with 4000.00 damage (repaired by dealer in yorba linda, ca). i would think that during the 4000.00 repair of the front end, they would have fixed the recalled part!!! i have taken the car to crest in san bernardino many times; twice stand out - once to fix the catalytic converter (just inside warranty) and another to fix the chip they inserted into the alarm system to disable it when i told the initial dealer i didn't want to purchase it (outside of warranty; only dealer can repair; charged me $30.00). shouldn't i have been notified of the recall; shouldn't the dealers check cars they service for recall compliance? i think so; i will assert that position to the folks at crest tomorrow along with the stance that they fix the hood, latch and windshield.