Consumer Complaint Detail

CHEVROLET / G20 / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999092796 Incident Date: Oct, 17 1999
Consumer's City: TEXARKANA Consumer's State: AR
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: G20 Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCEG25H7SF Date added to File: May, 23 2021
Date Complaint Received: Oct, 18 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1996
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is only a representative report on one gm vehicle in an effort to draw attention to this serious problem we have had with many gm vehicles in the last year and one-half. we operate about 12 gm vans, pickups, tahoes, suburbans and mini-vans and we have had about 8 fuel pump failures on them, some while still in warranty, and some just out of warranty. we are now starting on the "second round" of replacing fuel pumps on some of the same vehicles we replaced them on several months ago. in the 1995, 1996, 1997 & 1998 vehicles i mentioned, the fuel pumps fail with regularity and create a very dangerous situation if one is on a crowded thorofare or a railroad crossing. we discussed this problem with our gasoline supplier (lion oil co.) and they assured us it was not a fuel problem. the local dealers tried to blame the problem on our fuel supply, but the problem is prevalent with gm dealers throughout the southeast u.s. we were told by lion oil. the fuel pumps are made of cheap plastic materials and probably cost the dealer about $50 but they charge $427 for them to a customer. for gm owners this is a very dangerous driving hazard and unfair financial situation to have to contend with as the fuel pumps go out with no notice and the vehicle comes to a halt. the two dealers i have dealt with will verbally acknowledge that there is in fact a problem with the pumps, but they say their hands are tied until gm issues a recall. how many dollars must be wasted and how many drivers must be endangered before this happens? and will owners like myself be reimbursed for the errors of gm's ways? thank you. no safety defect mentioned. *ak