Consumer Complaint Detail

CHRYSLER / CONCORDE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999093731 Incident Date: Oct, 13 1999
Consumer's City: CLINTON TOWNSHIP Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD56F1VH Date added to File: May, 23 2021
Date Complaint Received: Nov, 02 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was traveling to work at 4:30a.m. on 10/14/99. upon the entrance to i-696 ( about 2miles from my residence) the temperature gage ran high and the high temmp light came on upon the entrance ramp. i drove approx 4 miles to my mothers residence which was on the way to work.. at that hour i must depend and rely on the safety of my vehicle. thank goodness my mother lives on the way to my job 55 miles from my residence. when i drove it to the dealership at approx. 7am (when they open) the gentleman behind the counter said it probably wasn't a hose, ( which i thought because of the coolant loss and over heating) but instead a water pump because it is so common in that make of vehicle. this disturbs me because if he knew immediately what it was because of so many repairs why not a recall on the part? $:30 am is a scarry time to break down on a major highway. i paid for the repairs because i need my vehicle for transportation to and from work. it was 197.60 for labor, 1.60 for a seal, 11.60 for coolant, and 94.50 for the pump,15.00 misc charge, and 7.36 in tax total was 327.66. i do have the part and the receipt of the bill if you need it . i did not receive my car back untill 6pm i was told it took so long because i didn't have an appointment. i wish i could plan and make appointments for emergencies.