Consumer Complaint Detail

VOLVO / V90 / 1998

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999094155 Incident Date: Sep, 03 1999
Consumer's City: NEW ORLEANS Consumer's State: LA
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: V90 Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: YV1KW9609W1 Date added to File: May, 23 2021
Date Complaint Received: Nov, 09 1999 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The volvo automobile was hit on the left side of the driver's side by a mercedes- benz ml 320 speeding at approximately 45 mph. the sips driver's side airbag did not deploy ; neither did the driver's front airbag. the failure to deploy caused or failed to minimize severe injuries to my wife' s neck and back. when i discussed these circumstances with mr. william thomas of bergeron volvo, the dealership that sold the car to us, he stated that these sips airbags were intended only to activate when struck directly in the middle of the driver's door. the volvo advertising, sales literature, comments made by the sales staff and the sales manager at the various visits prior to the purchase all led us to believe that we were provided with side impact protection. there is a design defect in the 1998 volvo models v90, s90, s70 and c70. i am interested in any other reports by owners/ operators of these vehicles to nhtsa regarding side airbag failure, as well as having nhtsa investigate these design defects, false advertising, intentionally misleading statements, and failures to adequatelty apprise purchasers and prospective purchasers of the true protection provided by these sips airbags.