Consumer Complaint Detail

CHEVROLET / ASTRO / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999094263 Incident Date: Jun, 07 1999
Consumer's City: HOWELL Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:torsion bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 11 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2095
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The left torsion bar on the front suspension failed while the van was sitting in the driveway. champion chevrolet in howell, mi said this is common. they also intsructed me to replace the right torsion bar because it could fail at any time. my complaint is chevrolet is suggesting (which i did) replace an original part that is not broken. gm had an updated part# because they new this is a common failure. i think if a dealer is suggesting you replace a part that is not broken and says it is for your safety, then that should be a warranty item replacement.*ak