Consumer Complaint Detail

CADILLAC / CADILLAC / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999094360 Incident Date: Oct, 24 1999
Consumer's City: DAYTON Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CADILLAC Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KD52B1RU Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The torque converter failed. the dealer could not pinpoint the actual problem when the engine check light came on. they said we should try to replace the solenoid first and see if that would solve the problem. it did not. the transmission shop analyzed the problem and said it was in the torque converter. they also said that this was a common problem with the cadillac as gm had put a "bisque" torque converter in all cadillacs to make it run smoother. it cost $600 to have a new solenoid installed and then an additional $3000 for a remanufactured transmission. this is inexcuseable! to make matters worse, i had had a similar problem with a 1986 oldsmobile delta 88. then i had 4 transmissions! do you have similar complaints? for a car that costs this much, surely there must be some way to make gm engineer a half decent powertrain! at the minimu, gm should pay for the labor and parts for this powertain. i am irate! *ak