Consumer Complaint Detail

MERCEDES BENZ / ML320 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999094774 Incident Date: Apr, 30 1999
Consumer's City: BRANDON Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E9XA Date added to File: May, 23 2021
Date Complaint Received: Nov, 18 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle has been out of alignment/balance since purchase. vehicle has been in repair four times since purchase in january 1999 for a total out-of-service of about a month. vehicle has alternately been aligned, tires balance or rotated to correct vibration of vehicle at all speeds. original general tires were exchanged for a set of dunlops in may of 1999, due to depressions/bulges in sidewalls. vehicle was returned to repair in november 1999 for out of balance/alignment condition. repair shop said vehicle was re-balanced using load-bearing technique. vehicle vibrates at all speeds now, but particularly and uncontrollably at speeds over 40 mph. severity of vibration is such that one cannot hold a normal conversation in the vehicle. vibration adversly affects safety and handling of the vehicle. dealer reports vehicle balanced/aligned to mercedes-benz specs and nothing further can be done to correct it, and that this is the only vehicle they have encountered with this problem. an alternate mercedes service department reports encountering several problems in keeping alignment/balance correct on ml320s. until remedied, vehicle is unsafe to operate at speeds over 40 mph.( dot number: )