Consumer Complaint Detail

CADILLAC / DEVILLE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999095124 Incident Date: Nov, 17 1999
Consumer's City: CLEMMONS Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 1997
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KF5492VU Date added to File: May, 23 2021
Date Complaint Received: Nov, 23 1999 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 31 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Gm will be sending out an inspector to determine cause of brake failure.i do not know what brake component failed. whether it was master cylinder, abs, vacuum booster, etc. i only know there was failure. i was traveling at a speed of 15-20 mph with plenty of space to stop in response to 2 separate accidents that happened just in front of me. i applied the brake and when i got no response i pressed the petal with extreme pressure and the pedal went to the floor. later at the garage the pedal again went to the floor, but on another occasion it was able to stop. air bags did not deploy. actual damage in dollars is only estimate as adjuster has not determined cost as yet. another car ( 1999 geo) was hit in rear and i do not know the amount of her damages. i have contacted cadillac and i am not happy that an impartial witness cannot be on site when they do their physical examination. please be advised that milage is close estimate. the car is physically not at this location . i also do not know if it is a 2point 3 point or motor belt . *ak