Consumer Complaint Detail

LEXUS / ES300 / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999095564 Incident Date: Oct, 31 1999
Consumer's City: LAGUNA NIGUEL Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8VK13T3N0 Date added to File: May, 23 2021
Date Complaint Received: Dec, 01 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The instrumentation cluster on the es300, which includes the speedometer and odometer, uses lighted needles and gauges. the lighting for the needles and the gauges intermittently dims or goes out. this can be a bit frightening and somewhat dangerous when operating the vehicle - especially at night. while the vehicle was still under warranty we contacted the lexus warranty company and a dealer. they said they would not cover the part and that it would cost just under $1000.00 to replace. we have done some research on this problem and it appears (even via this web site) that this is a common safety problem amoung the lexus es300 models. please let us know what else we can do to get lexus to fix what is clearly a defect in craftmanship and design and certainly poses a safety hazard. thank you.