Consumer Complaint Detail

PLYMOUTH / COLT / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999096054 Incident Date: Nov, 25 1999
Consumer's City: PORT JERVIS Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: COLT Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JP3CA11A3PU Date added to File: May, 23 2021
Date Complaint Received: Dec, 09 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1992
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Automatic seatbelt disengaged when a gust of wind hit my car driving down rt 84 in middletown, ny. it went in the position of being halfway deployed and stayed that way for approx 14 miles as i drove home. it did not become fully disengaged until i reached home and and exited the vehicle. now when we enter the car it will only engage halfway and the cable is not sticking out of the runner for the belt. we have taken the car to a local chrysler dealer (port jervis automall), and they told us the original recall was for the motor of the seatbelt not a cable issue. however when i contacted your office i was told differently, i then contacted chrysler again and was told again it was a motor issue, not a cable issue for the original recall of august 1997. i again called chrysler at the number you provide on the recall sheets and was told it was a guide rail problem not a motor problem. so as you can see i was lied to by chrysler. they say that it is the cable not the guide rail that is broken. however, as far as i am concerned it should make no difference, as the seat belts are there for our safety and should work no matter what. i believe that this problem should be looked into as it is a safety issue if your seatbelts don't work then you are not safe driving your car and i believe that i cannot be the only person with this problem. thank you for your assistance in this matter. *ak