Consumer Complaint Detail

TOYOTA / AVALON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999096843 Incident Date: May, 30 1999
Consumer's City: SANTA FE Consumer's State: NM
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF18B9XU Date added to File: May, 23 2021
Date Complaint Received: Dec, 26 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problem 1: the car shifts poorly when you let off the gas and then accelerate or do a rolling stop. toyota's field technical specialist, ron wytock said that those driving situations produced a 2 gear downshift when it shouldn't but that was normal and not repairable. problem 2: the car has a very nasty, acrid odor, that gives us headaches and makes us nauseous when we drive it. we have taken the car in more than 4 times in attempts to get it repaired, but the smell is still there. we are concerned because the smell makes us ill: we are concerned the car may catch fire; and we are concerned car components may fail while we are driving. toyota has guessed at several causes of the smell, but now says the smell is normal and not a cause of concern. *ak