Consumer Complaint Detail

LINCOLN / CONTINENTAL / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999097023 Incident Date: Oct, 24 1999
Consumer's City: MAGNOLIA Consumer's State: DE
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTINENTAL Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:rearview mirrors/devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM97V1YY Date added to File: May, 23 2021
Date Complaint Received: Dec, 28 1999 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased vehicle in tx and almost immediately had to relocate to de. when wifes turn to drive, she is 5'2" she could not adjust rt sideview mirror enough laterally to be usable and she would not drive vehicle. i assumed it needed adjestment. we had 3 previous ford vehicles and this item adjusted ok. took it to dealer in de for service and to get mirror adjusted. svcmgr advised they have had several complaints about this and lincoln told him it was a design defect. called lincoln customer svc detailed the problem and i was told lincoln would get back to me in a day or two. it is now 2 wks. later. i specifically asked for their comments prior to filing this complaint. *ak