Consumer Complaint Detail

SUBARU / LEGACY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999101124 Incident Date: Aug, 17 1999
Consumer's City: SAINT PAUL Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6856X6 Date added to File: May, 25 2021
Date Complaint Received: Oct, 14 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2098
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fuel warning light has never worked according to manufacturer's specifications, which is with 2.5 gallons remaining in the tank. typically, mine only comes on with less than 1 gallon remaining, and even then usually only after i've stopped the car and then restarted. the dealer replaced the fuel pump, but the problem remained. i contacted subaru national customer support and after consulting with their tech support personnel (atlanta?), i got a lot of double talk about not being able to control factors involved in my testing (i.e., repeated documentation). in other words, they refused to inspect or otherwise deal with the problem. i have many receipts showing fill-ups well beyond the specification warning level where where fuel light never came on. this is a safety issue because running out of gas on a highway with traffic at high speeds due to no warning light is a serious hazard. it is not something i look to create, but it does arise in highway or other conditions from time to time. mr