Consumer Complaint Detail

CHEVROLET / ASTRO / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999101703 Incident Date: Sep, 27 1999
Consumer's City: GAGETOWN Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GNDM19W8XB Date added to File: May, 25 2021
Date Complaint Received: Oct, 26 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2098
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bent and twisted fingers. the texture (finish) wore off the steering. the steering system on this astro is stiff "high effort" required by the driver to hold the wheel and also turn. when making a turn the wheel becomes harder to hold. too much caster? the finish wore off the wheel and thus a replacement was provided by the dealer at gettles auto mall in sebewaing. i learned at that time that many drivers were complaining that the steering wheels were becoming slipperly, difficult to hold. at the time my right tennis elbow sympton was very painful, and later my right shoulder became painful. this is because of the tight steering system on this van. this stiff steering design defect is not considerate of the human tolerance for this tight steering and as a result the joints, muscles, tendons become crippling painful. fingers become twisted and bent. a friend of mine has a 1988 astro and his fingers are bent and twisted, and he has cronic left shoulder pain. mr. gilbert mattson. please contact me. 989-665-2311 dt