Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999123248 Incident Date: Nov, 30 1999
Consumer's City: ALBANY Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Z9XF Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1999 dodge durango. while driving 25 mph, the contact heard a clunking and creaking noise coming from the front end. he took the vehicle to the dealer and they stated that there was nothing wrong. in 2002, the contact took the vehicle to a specialty alignment shop and they refused to align the vehicle because the upper and lower front control arms were worn out. the contact returned to the dealer and they replaced the upper control arm on the passenger side. however, he continues to hear the clunking and creaking sound. the current mileage was 51,800 and failure mileage was 114. the upper ball joint was bad and the 4-wheel drive stayed engaged. the engine pinged a lot. updated 11/06/07.