Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999126274 Incident Date: Nov, 28 1999
Consumer's City: HOT SPRINGS Consumer's State: SD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU55P5WU Date added to File: May, 25 2021
Date Complaint Received: Sep, 25 2000 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pe#00020 - consumer had experienced tread seperation on the right front tire while driving approximaely 65 mph. replacement tire issued by firestone was a recall tire. consumer was able to have the front right tire replaced on recall. the other 3 original tires, which were the same size of p235/75r15, have not been replaced because plant code was different from the recall tires. however, all 3 tires experienced cracking around the entire tire of where the tread met the tire. consumer has advised firestone of problem, who also recognized the problem, but did not offer consumer satisfactory service. tires were the original tires purchased with the vehicle. the vehicle a 1998, mercury truck, mountaineer. *ak ford company blames firestone for the tire problem. *yh