Consumer Complaint Detail

CADILLAC / CATERA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 999287445 Incident Date: Jan, 12 1999
Consumer's City: SALEM Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CATERA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 19 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The aiming mechanism on both headlights on my 1997 cadillac catera failed and left me with the headlights aimed at the ground and unable to re-aim the headlights. this is extremely common on these headlights, and there is no fix from gm except to buy entire replacement headlight assemblies at $500 each. the replacement units are made entirely differently (and do not fail) so it obvious gm knows the original design was defective. *nm